Please read these Terms and Conditions carefully before using the bj11 platform. By creating an account, making a deposit, or playing any games on bj11, you acknowledge that you have read, understood, and agree to be bound by these terms.
Welcome to bj11, Bangladesh's premier online casino and sports betting platform. These Terms and Conditions constitute a legally binding agreement between you (the "Player," "User," or "you") and bj11 (the "Platform," "Service," "we," "us," or "our"). By accessing the bj11 website at https://bj-11.io, registering for an account, depositing funds, placing bets, or playing casino games, you expressly acknowledge and agree to comply with all provisions outlined in this document.
If you do not agree with any part of these Terms and Conditions, you must immediately cease using the bj11 platform and refrain from creating an account or engaging in any gaming activities. Continued use of the platform after any modifications to these terms constitutes your acceptance of such changes. We reserve the right to amend, update, or revise these Terms and Conditions at any time without prior notice. It is your responsibility to review this page periodically to stay informed of any updates.
These Terms and Conditions apply to all users accessing bj11 from Bangladesh or any other jurisdiction where online gambling is legally permitted. The platform is intended exclusively for personal entertainment purposes and must not be used for commercial, professional, or business-related activities. By using bj11, you represent and warrant that you meet all eligibility requirements and are legally permitted to participate in online gambling activities under the laws of your jurisdiction.
To use the bj11 platform, you must be at least eighteen (18) years of age or the legal age of majority in your jurisdiction of residence, whichever is greater. bj11 strictly prohibits underage gambling and reserves the right to request proof of age and identity at any time. Failure to provide satisfactory verification documents may result in account suspension, fund forfeiture, and permanent closure of your account.
When registering for a bj11 account, you agree to provide accurate, current, and complete information including your full legal name, date of birth, residential address, valid email address, and mobile phone number. You are solely responsible for maintaining the confidentiality of your account credentials including your username and password. You must not share your login details with any third party or allow others to access your account. Any activity conducted through your account will be considered your responsibility regardless of whether you personally authorized such actions.
Each player is permitted to hold only one active account on the bj11 platform. Creating multiple accounts, also known as "multi-accounting," is strictly prohibited and constitutes a material breach of these Terms and Conditions. If we detect or reasonably suspect that you have registered multiple accounts, we reserve the right to suspend or permanently close all associated accounts, void any wagers placed, confiscate deposits and winnings, and exclude you from future participation on the platform.
bj11 is an 18+ platform. Underage gambling is illegal and strictly prohibited. We implement robust age verification procedures to prevent minors from accessing our services. Parents and guardians are encouraged to use parental control software to restrict minors' access to gambling websites.
bj11 supports multiple payment methods popular among Bangladeshi players including bKash, Nagad, Rocket (DBBL), Upay, and select debit/credit cards. All financial transactions are processed in Bangladeshi Taka (BDT) unless otherwise specified. Deposits are typically credited to your account instantly upon successful payment confirmation, though processing times may vary depending on the payment provider and banking institution involved.
Minimum and maximum deposit limits apply based on your chosen payment method and account verification status. Newly registered accounts may be subject to lower transaction limits until identity verification is completed. You are responsible for ensuring that funds used for deposits originate from legitimate sources and that you are legally authorized to use the payment method selected. The platform does not accept third-party deposits — all payments must be made from accounts registered in your own name.
Withdrawal requests are processed within twelve (12) to forty-eight (48) hours depending on the payment method selected and the current verification status of your account. Before your first withdrawal, bj11 reserves the right to request identity verification documents including a valid government-issued photo ID, proof of address dated within the last three months, and evidence of ownership for the payment method used. This verification process is mandatory under anti-money laundering regulations and responsible gaming standards. Failure to provide requested documents may delay withdrawal processing or result in account suspension.
bj11 does not charge fees for deposits or withdrawals conducted through our supported payment methods. However, your payment provider or bank may impose transaction fees, currency conversion charges, or other service fees beyond our control. Players are responsible for any fees charged by third-party financial institutions. We recommend reviewing your payment provider's fee schedule before initiating transactions.
bj11 operates in strict compliance with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations. We reserve the right to conduct enhanced due diligence on accounts showing unusual transaction patterns, high-value deposits, or other indicators of potentially suspicious activity. Players must wager their deposited funds at least one (1) time at minimum odds before requesting a withdrawal to prevent the platform from being used for money laundering purposes. Accounts suspected of engaging in money laundering or fraudulent activities will be immediately frozen, funds confiscated, and relevant authorities notified.
bj11 offers various promotional bonuses including welcome bonuses, deposit bonuses, cashback offers, free spins, and loyalty rewards. All bonuses are subject to specific terms and conditions including wagering requirements, eligible games, maximum bet limits, and expiration dates. Bonus terms are clearly displayed on the Promotions page and within each individual bonus offer. It is your responsibility to read and understand all bonus terms before claiming any promotional offer.
Wagering requirements indicate the number of times you must wager bonus funds or winnings from free spins before they can be converted to withdrawable cash. For example, a ৳1,000 BDT bonus with a 30x wagering requirement means you must place ৳30,000 BDT in total wagers before the bonus becomes withdrawable. Different games contribute at varying rates toward fulfilling wagering requirements — slots typically contribute 100%, while table games may contribute 10-20% or be entirely excluded. Please refer to the specific bonus terms for game contribution details.
Bonus abuse, including but not limited to creating multiple accounts to claim bonuses repeatedly, coordinated betting patterns across multiple accounts, using exploitative betting strategies, or any other form of fraudulent activity designed to manipulate bonuses, is strictly prohibited. Players caught engaging in bonus abuse will have all bonuses and associated winnings voided, accounts closed, and may be permanently banned from the platform. We reserve the right to withhold or cancel bonuses at our discretion if we detect or suspect abuse.
All bets placed on the bj11 platform are final and cannot be cancelled, amended, or reversed once confirmed. It is your responsibility to carefully review your bet selections, stake amounts, and odds before submitting any wager. The platform accepts no liability for user errors including incorrect bet placement, accidental selections, or misinterpretation of odds and betting markets.
For sports betting, all markets are settled according to official results announced by the relevant sporting authority or governing body. In cases where an event is postponed, abandoned, or cancelled, settlement rules will follow industry-standard procedures as outlined in our comprehensive Sports Betting Rules section. Live betting markets may be temporarily suspended during significant match events or when odds require adjustment due to in-game developments.
Casino games including slots, table games, and live dealer games are provided by third-party game developers including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, and others. Game outcomes are determined by certified Random Number Generators (RNG) or live dealers operating from licensed studios. We do not influence, control, or manipulate game results in any manner. Each game operates according to its published Return to Player (RTP) percentage and is subject to regular fairness audits by independent testing laboratories.
bj11 is committed to promoting responsible gambling practices. Players may set daily, weekly, or monthly limits on deposits, losses, or session durations through their account settings. Once a limit is established, it takes effect immediately for decreases or after a cooling-off period for increases. Players may also request temporary account suspension (cooling-off period) or permanent self-exclusion by contacting customer support. During any exclusion period, you will not be permitted to access your account, place bets, or claim bonuses.
The following activities are strictly prohibited on the bj11 platform and may result in immediate account suspension, fund confiscation, and permanent exclusion:
bj11 reserves the right to investigate any suspicious activity and to freeze accounts pending investigation outcomes. Players under investigation are prohibited from making deposits, placing bets, or requesting withdrawals until the investigation concludes. If illegal activity is confirmed, we will report the matter to relevant law enforcement authorities and cooperate fully with any resulting investigation.
All content on the bj11 platform including but not limited to logos, trademarks, graphics, text, software, code, data, and design elements is the exclusive property of bj11 or its licensors and is protected by international copyright, trademark, and intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the platform for personal entertainment purposes only.
You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any content from the bj11 platform without our prior written consent. Commercial use of any platform content is strictly prohibited. Unauthorized use may result in legal action and termination of your account.
bj11 provides the platform and services on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not guarantee uninterrupted access, error-free operation, or that the platform will be free from viruses or other harmful components. To the fullest extent permitted by law, bj11 disclaims all liability for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the platform.
In the event of a dispute between you and bj11, you agree to first attempt resolution through our customer support team. If the dispute cannot be resolved through direct communication, both parties agree to submit to binding arbitration in accordance with the laws of Bangladesh. The arbitrator's decision will be final and binding, and judgment may be entered in any court of competent jurisdiction.
bj11 reserves the right to suspend or permanently close any account at our sole discretion, with or without cause, and without prior notice. Grounds for account closure include but are not limited to violation of these Terms and Conditions, suspected fraudulent activity, bonus abuse, self-exclusion requests, or regulatory requirements. Upon account closure, any remaining legitimate balance will be returned to you after deducting any outstanding debts, chargebacks, or administrative fees. However, funds associated with bonus abuse, fraud, or terms violations may be forfeited entirely.
These Terms and Conditions constitute the entire agreement between you and bj11 regarding your use of the platform and supersede all prior agreements, communications, or understandings. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. Our failure to enforce any right or provision of these terms does not constitute a waiver of such right or provision.
By continuing to use bj11, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions in their entirety. If you have questions or concerns regarding any provision, please contact our customer support team at [email protected] before proceeding with account registration or gameplay.
Your data and funds are protected with bank-level 256-bit SSL encryption and secure server infrastructure.
All games use certified Random Number Generators and are regularly audited for fairness by independent testing labs.
Our customer support team is available around the clock to assist with questions about these terms or any platform matters.
If you have any questions or need clarification regarding our Terms & Conditions, please visit our FAQ page or contact our support team. We're here to help ensure you have a clear understanding of your rights and responsibilities as a bj11 player.